As COVID-19 continues to cause disruption and uncertainty in our daily lives and business, I’m writing to reassure you that Eagle Eye Tax Solutions is committed to providing you with uninterrupted tax solutions.
To keep our staff and the community safe, we are immediately implementing remote appointments and drop off service options to prevent the spread of the virus. Rest assured that clients will receive the same quality of service as always from our tax professionals. Our team is well equipped to continue to serve our customers around the world securely and help you navigate through this challenging time with minimal impact.
Remotely: Clients will securely submit all tax documents through our friendly easy to use, secure client portal. Communication will be facilitated by phone, email or Internet video conferencing. The process will be finalized by remote electronic signature. To use this option, you may click here to get started. For login assistance, contact (225) 925-8298
Drop Off: To control the number of people in office at one time, clients will need to schedule a time to drop off their tax documents. Clients will then be emailed their intake forms to complete prior to their appointment time. Clients will be allowed to drop off documents at the admin station. Communication will be facilitated by phone, email or internet video conferencing. The process will be finalized by remote electronic signature. To use this option, contact your tax office to get scheduled for drop off.
Previously Scheduled Appointments: For clients that have previously scheduled appointments, we will honor your scheduled time remotely. We ask that you submit your tax documents at least 48 hours prior to your appointment time. This will allow us time to assure all information has been received and be prepared for your meeting to produce the best results.
As we face financial uncertainty and the impact hits all industries particularly hard, we strongly encourage clients to file now than later. Although a 90 day extension has been granted for federal tax returns, there is so much we don’t know about possible changes. For taxpayers receiving a refund, our Refund Transfer offers immediate financial relief to taxpayers in need of cash flow. With tax preparation fees paid from the refund, there’s nothing to pay up-front, so you can hold on to your money and focus on planning for what’s before us.
Again, these precautionary measures have been taken to limit the potential spread of the virus, to support our staff in this challenging time and to ensure we maintain our ability to serve you, our customer, for the long term. Our senior leadership team remains vigilant and is monitoring the situation in real time and responding rapidly as conditions evolve. We hope that you and your loved ones are safe and taking every precaution to protect your health. Our hearts go out to all affected individuals and families around the world.